The dishes at Haidilao have some novelty, especially the seafood porridge broth, which has a refreshing taste that is surprising. The black truffle caviar beef rice is full of aroma and is an unexpected highlight. The beef, lamb, and baby bok choy are more conventional.
The environment and layout of the restaurant are almost identical to Taiwan's Haidilao, bringing a familiar feeling that is very welcoming.
The service initially felt average, but then became friendly, with the staff actively offering fruit and snacks, making the guests feel valued.
The differences between Haidilao in Macau and Taiwan ~
Taiwan: The condiment area is free for everything except for the condiments (fruits, snacks).
Macau: Everything in the condiment area costs money.
Taiwan: Water is provided for free, but they won't proactively ask if you want drinks.
Macau: Free lemon water is provided, but they quickly mention that there are drinks that cost money and ask if you want them to pour you some.
🔹 Four compartment hot pot base MOP133
(seafood porridge, pepper pig stomach chicken, tomato, plain water)
🔸 Black truffle fish roe beef rice MOP38
🔹 Beef and lamb, baby bok choy are mediocre; they taste just average.
🔸 Crispy fried meat MOP39
🧸 At first, it was because of the female staff, who were quite enthusiastic. After ordering the hot pot base, they asked if we wanted to use the condiment area (which has a fee). After learning that we didn’t need it, their attitude became very cold, even the soup we had to serve ourselves. Later, when the staff changed to a male server, the attitude was very different; he actively asked if we wanted to have fruits and even brought us a plate. When we left, he even gave us cookies to take away.
🍲 First Experience at Haidilao Hot Pot (The Londoner)
📍 Level 1, The Londoner Macao Shopping Centre
🕰 10:00 AM - 07:00 PM
This was my first time eating Haidilao outside of Taiwan. The entire environment was almost identical, with familiar tastes and processes. That day, I just intended to draw a number and thought I’d check out other places first, but after taking a round, I ended up coming back! 🤣 Although my number was skipped, the staff said we would be next after three more numbers, and they kindly asked us to wait in the rest area, offering us water and snacks; their hospitality was quite thoughtful.
🍚 I ordered the new seafood porridge hot pot base that’s not available in Taiwan. Its flavor is refreshing, like rice soup. The umami comes through but isn’t too strong; in contrast, the tomato pot was richer, and later everyone preferred that one.
🍛 The black truffle caviar beef rice was somewhat like fried rice—each grain distinct and fragrant, making it an unexpected highlight at our table!
🐄 The beef, lamb, and baby bok choy, as well as the crispy meat, were all decent—just the familiar flavors, standard fare.
🧾 This meal totaled MOP$444, plus a service charge of MOP$44, for a grand total of MOP$488. The price is a bit higher than in Taiwan.
But speaking of service... the first half felt okay. When ordering, we were asked if we wanted additional sauces, and after we declined, the service seemed a bit cold. 😅 It was only after the shift change that the staff became noticeably friendlier; they proactively asked us if we wanted some fruit and brought a large plate of cantaloupe 🍈. When we left, they even gave us two bags of snacks as a farewell gift. By the way, the snacks were quite tasty! 😋